The Lovi Journey
Lovi brings Oman's most loved women-owned brands into one considered destination — with secure payments, transparent shipping, and human support at every step.
For shoppers
Explore curated collections from vetted women-owned brands across Oman.
Read verified reviews, seller ratings, and detailed product info.
Pay through Lovi's protected checkout with clear shipping fees per seller.
Receive your order, confirm delivery, and share a verified review.
For sellers
Tell us your story, upload your best pieces, and share your brand identity.
Our team reviews quality, authenticity, and customer readiness.
Design your storefront, add products, and configure shipping zones.
Access analytics, campaigns, and Lovi's audience of intentional shoppers.
Order process
Every Lovi order follows the same transparent lifecycle — with tracking, notifications, and protection built in.
You pay through Lovi's secure checkout. Sellers are notified instantly.
Your seller picks, packs, and prepares your order within the promised handling window.
You receive a tracking link. Multi-seller orders arrive in separate parcels.
Once delivered, you can confirm receipt, leave a verified review, or open a dispute if needed.
Each seller sets their own shipping zones and fees across Oman's governorates. Estimated delivery is shown at checkout — no surprises.
Most items may be returned within 7 days of delivery if unused. Personalised pieces may be final sale — always noted on the product page.
Your payment is held safely until delivery is confirmed. If something goes wrong, open a dispute and Lovi steps in to help resolve it.
FAQ
Most orders across Oman arrive within 2–5 business days. Sellers publish their own delivery windows on each product page.
Yes. Most items can be returned within 7 days of delivery if unused and in original packaging. Custom or personalised pieces may be final sale.
Every order is covered by Lovi Buyer Protection. Funds are only released to the seller after you confirm the order has arrived as described.
Independent women-owned sellers ship your order directly. Lovi coordinates tracking, timelines, and support end to end.
Open any product page and use the “Ask the seller” button, or start a support ticket if you need Lovi's help.
Apply through the Sell on Lovi page. Our team reviews your brand, products, and story before approving your store.
Can't find what you need?
Contact Lovi